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Consumer Research & Experiential PR

Platform: Scan It

Platform was an early-stage modular footwear startup that partnered with students in UC Berkeley’s Haas School of Business course, Innovations in Communications and Public Relations, for a live client project.

Translated 12 interviews into a modular-footwear campaign concept and a campus QR prototype with 51 click-throughs.

Role
Research, strategy, and presentation design
Project
Platform: Scan It
Timeline
2023
Focus
Primary research / positioning / experiential prototype
Tools & methods
Ethnographic interviews · QR activation · Campaign strategy · Presentation design
Collaboration
Collaborative campaign team

01 / The challenge

What needed
to be solved.

Platform had a modular footwear product to introduce and needed a clear reason for people to pay attention to an unfamiliar brand. Our team’s job was to understand what potential customers found interesting and use that insight to develop a campaign for the startup.

I began with 12 ethnographic interviews. Modularity emerged as the strongest differentiator, so we built our strategy around it and developed a campus prototype that let people move from a printed shoe or card to a website.

02 / My role

What I contributed.

My contribution

I conducted 12 interviews, helped the team decide which product difference to lead with, and designed the presentation explaining our recommendation. I connected what we heard in the research to the campaign we proposed to Platform.

Working as a campaign team

We compared three concepts, gathered feedback, and developed the large-shoe and QR-card ideas together. We then tested printed materials on Berkeley’s campus to see whether people would follow them to the prototype website.

Project scope

A 2023 live client project for Platform, an early-stage modular footwear startup, through UC Berkeley’s Haas School of Business. Our deliverables included research, campaign strategy, and an initial campus prototype; the multi-stage scavenger hunt remained a proposed next iteration.

03 / The approach

Decisions behind the work.

  1. 01

    Listen before choosing the message

    I used 12 ethnographic interviews to understand how people made sense of the footwear and what caught their attention. Modularity stood out in those conversations. That gave us a reason to focus the campaign on the ability to build and change the shoe.

  2. 02

    Let the research shape the creative

    Our team compared three campaign concepts and gathered feedback. Style and sustainability were familiar footwear messages; showing the shoe assembled and separated into modules made its particular appeal easier to explain. I helped turn that research into the argument behind our final presentation.

  3. 03

    Make the product noticeable on campus

    The Sproul noticeboard was crowded with flyers, so our team tested a large printed shoe with QR codes around its edges. The scale gave the product room to stand out, and the codes gave a passerby a direct route to the website. It was a practical way to test a physical campaign idea with the materials we had.

  4. 04

    Try a second way to invite a scan

    We also placed smaller QR cards around campus, including water stations and bathroom stalls. Those cards gave us a different creative treatment to test: a surreal image with very little explanation. Both formats led to a website; a connected scavenger-hunt journey remained a proposed next iteration.

04 / Execution

A closer look at the work.

Our campaign presentation and the printed materials we tested on Berkeley’s campus.

01 / Work sample

Scan It campaign concept

I designed the campaign presentation to explain how our interview findings led to Scan It and the campus activation we proposed to Platform.

02 / Work sample

Research-backed positioning

We used feedback on three concepts to decide what the campaign should emphasize. I helped make the case for modularity by connecting the product’s removable parts to what we had heard in interviews.

  1. Product distinction: we showed the shoe assembled and as individual modules so the difference was visible.
  2. Creative direction: we proposed a large physical display to give the modular shoe room to stand out on campus.

03 / Original campus prototype documentation

A physical prompt for product discovery

We took the concept out of the presentation and placed a large printed shoe on a Sproul noticeboard. QR codes around its edges invited people to explore the test website on their phones.

  1. Scale: the printed shoe occupies more space than nearby flyers.
  2. Action: QR codes let a passerby move from the board to the website on a phone.

04 / Original QR-card prototype

Testing curiosity at a smaller scale

We also tested small cards with a futuristic image and QR code. They offered very little explanation before the scan, giving us a second way to explore curiosity about the campaign.

  1. Low information: the card leaves the product unexplained before the scan.
  2. Next test: compare this curiosity-led treatment with a clear modular-footwear message.

05 / Prototype validation

What the prototype showed.

12
Ethnographic interviews
51
Prototype click-throughs
3
Form submissions in initial testing

Prototype validation: Initial testing generated 51 click-throughs and 3 form submissions. Because exposure by placement wasn’t tracked separately, I treated these as early engagement signals rather than conversion-rate evidence.

06 / Reflection

What I learned.

My takeaway

This project let me see an interview finding become a creative decision. Once modularity emerged as the detail people found distinctive, I could explain why our campaign should show the shoe’s parts and how they fit together. The research gave me a stronger basis for discussing the idea with the team and presenting it to the client.

Taking the concept onto campus also changed the questions I asked. A presentation could explain the whole idea; a passerby had only the printed shoe or card to decide whether to scan. The 51 click-throughs and three submissions gave us an initial response to work with and a reason to test the message and placement more carefully.

What I would improve next

I would give each placement its own trackable QR link and compare the curiosity-led card with a version that explains modular footwear before the scan. That would show which message and location brought useful interest before we expanded the activation.

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